Is Airsoft Global reliable?

[Saint_blackhand]

AIRSOFTGLOBAL is the awesome, speedy service. Friendly people, and they will give you a discount if you ask. I order from them almost every month for people out here on the west coast! Use them, they are very very good. Also fair prices!

[dexcz]

Originally Posted by szetor

I ordered and payed on the April 18th,
they told me they received the money but have no record of the order on their database.

I emailed them back my order and they told me 3-4 business days to receive the tracking number.. anyways it is now April 30th, I have sent a couple emails and no responses..

so 10 months later.... still no response, no money back, no items received?

anybody else here has bad experience with airsoftglobal?

[dragwindsor]

Nothing but PERFECT dealings.

[Azathoth]

Bought several things Customs lost 1 of my items. They said they would credit my next order or resend it with the next order bgut i havent heard back from them. Thinking about paypal complaint

[Styrak]

Originally Posted by dexcz

so 10 months later.... still no response, no money back, no items received?

anybody else here has bad experience with airsoftglobal?

You sure you're sending an email to the right address?

Or....did you send them another email/more emails?

[dexcz]

I was just asking a question
no 10 months for me yet

but I do have a problem with my order from them. I sent them an email, got quick response, sent them my order, pretty much like szetor. It's been only one day, so no problem so far, Im just a bit concerned after reading this thread

[Cilantro]

Love 'em to bits! AG is the best place for obscure CA parts. My only complaint is that shipping costs up the ass.

[Styrak]

Originally Posted by Omega!

Love 'em to bits! AG is the best place for obscure CA parts. My only complaint is that shipping costs up the ass.

Shipping from anywhere in Hong Kong, etc is expensive.

[szetor]

Originally Posted by dexcz

so 10 months later.... still no response, no money back, no items received?

anybody else here has bad experience with airsoftglobal?

i did receive my stuff forgot totally about this thread heh

[killadude]

Originally Posted by bean

I ordered a pile of parts from them they were great.

how much was shipping? do you know where they are located?

[bean]

I am not sure as it was awhile ago. Shipping was around 40 dollars I recall. There in Hong Kong I think.

[Nifty]

They have a strange algorithm for calculation of shipping cost.

For example, If I make an order for one Systema PTW Magazine Follower (very small and lightweight pieces of plastic) shipping cost to Russia via EMS is $47, but shipping cost for 20 pcs. is $72!!!

So in addition to the basic cost of shipping they add some fixed amount for each unit of product, regardless of its weight and dimensions.

[safx]

Never had any issues with them.

Bought some pricey metal parts
for 1911's 3 times, and they arrived
in no later than 2 weeks each time.

Great comms, and they did some
custom shipping, individual quotes.

I wouldn't hesitate to order from
them again.

[resonence]

I've paid some high shipping in the past, for instance from RedWolf Airsoft who I believe are also based in Hong Kong but it was something like $30 shipping for an $100 plus order of couple pistol mags and soft gun cases but Airsoft Global takes the cake. I bought a M16A1 VN style handguard which is not very large or heavy at all and I'm paying $25 shipping. Shipping costs more than the part! I had to remove items from my cart because that part plus just couple plastic mags were going to cost me $45 shipping!!!

This is very frustrating considering when I order from a store such as AirsoftPark they don't charge shipping for anything and I get my order 2 weeks later consistently. I believe airsoftpark are mainland China but still... gimme a break.

I asked them why their shipping is so high and told them that I want to order more but can't justify it with shipping fees like that.

[Styrak]

Places like AirsoftPark and EbayBanned include shipping in their prices. So it's no different.

Also places like EbayBanned have horrible customer service. I would rather buy from AirsoftGlobal and pay a bit more.