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Camogroup - new Alberta retailer is pretty damn great

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Old November 21st, 2014, 17:08   #1
baronsass
 
Join Date: Nov 2009
Location: Calgary
Camogroup - new Alberta retailer is pretty damn great

Just completed my first order with these guys. Talk about keeners!
I entered an online order for some BBs, a couple of training knives and a chest rig - about $100 worth of goods.
I live in Calgary and the shipping figure the system was quoting me was an exorbitant $41 - from Lacombe!
I fired off an email to register my confusion and one "Rob" almost immediately replied.
It seems their system was quoting a default shipping fee from Toronto instead of Lacombe. Rob immediately responded to this issue and a more reasonable $16 fee was generated by the system. Not only that, he spotted me a 10% discount for the hassle - Awesome!
Gear is now in my possession and I'm happy - everything was as described and Rob's attentiveness to the shipping debacle is precisely the kind of customer service you want when conducting e-commerce.
It's safe to say you can deal 100% confidently with Camogroup. This outfit is legit, fair, decent and fast. Indeed, they'll be my go-to BBBastard supplier from here on.
Well done Camogroup!




http://www.camogroup.ca/index.html
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Old November 21st, 2014, 17:29   #2
hollywood...
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Join Date: Sep 2010
Location: In a Van,.... Down by the River!
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Old November 21st, 2014, 18:25   #3
baronsass
 
Join Date: Nov 2009
Location: Calgary
FYI - They have a big sale on right now.
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